Professional Development Seminars

Gardiner Centre seminars are practical, interactive and enables participants to learn the latest business strategies. Participants also get the benefit of networking with other professionals in different industries to share ideas and experiences.

Below you can browse our currently scheduled seminars or visit a complete list of all our seminars listed alphabetically.

To refine your search by topic area use our Search by Topic tool.

Please note that all of our seminars are available to groups as custom offerings.

For further information on a seminar contact our Training Advisor, Jackie Collins at jcollins@mun.ca or call (709) 864-2131.

Gardiner Centre seminars are practical, interactive and enables participants to learn the latest business strategies. Participants also get the benefit of networking with other professionals in different industries to share ideas and experiences.

Below is a list of currently scheduled seminars followed by a complete list of seminars.

For further information on a seminar contact our Training Advisor, Jackie Collins at jcollins@mun.ca or call (709) 864-2131.

Learn fundamental tools to expand your influence and effectiveness as a leader.
December 13, 2016 - December 14, 2016

Leadership Fundamentals

Learn fundamental tools to expand your influence and effectiveness as a leader.
December 13, 2016 - December 14, 2016
Understand the importance of ethics and values in promoting leadership and management in the workplace.
January 16, 2017

Ethics and Values

Understand the importance of ethics and values in promoting leadership and management in the workplace.
January 16, 2017
Learn strategies for retaining your organizations key talent and ensuring the continued growth of the business.
January 18, 2017

Employee Retention Strategies

Learn strategies for retaining your organizations key talent and ensuring the continued growth of the business.
January 18, 2017
When a crisis occurs you have one chance to get it right. Learn how to prepare your organization to communicate during a crisis, so that you are informing stakeholders and protecting your organization's reputation.
January 24, 2017 - January 25, 2017

Crisis Communications

When a crisis occurs you have one chance to get it right. Learn how to prepare your organization to communicate during a crisis, so that you are informing stakeholders and protecting your organization's reputation.
January 24, 2017 - January 25, 2017
Learn the various types of alternative dispute resolution (ADR) methods and how to choose what will work best for your organization and situation.
February 2, 2017

Introduction to Workplace Alternative Dispute Resolution

Learn the various types of alternative dispute resolution (ADR) methods and how to choose what will work best for your organization and situation.
February 2, 2017
Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
February 6, 2017 - February 10, 2017

Supervisory Management Skills Program: Managing Employee Relations

Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
February 6, 2017 - February 10, 2017
Learn the steps in proposal writing and understand the skills you need to create an effective pitch that best represents your winning project for any professional discipline.
February 8, 2017 - February 9, 2017

Writing a Proposal

Learn the steps in proposal writing and understand the skills you need to create an effective pitch that best represents your winning project for any professional discipline.
February 8, 2017 - February 9, 2017
Learn the key employment laws that protect the rights of your employees and create a better employee/employer relationship.
February 13, 2017 - February 14, 2017

Employment Law for Managers

Learn the key employment laws that protect the rights of your employees and create a better employee/employer relationship.
February 13, 2017 - February 14, 2017
Understand how the many levels of government operate and interact and define your role in the public sector process.
February 14, 2017 - February 15, 2017

How Government Works

Understand how the many levels of government operate and interact and define your role in the public sector process.
February 14, 2017 - February 15, 2017
Build skills needed to confidently deliver professional presentations every time!
February 23, 2017 - February 24, 2017

Presentation Skills: Speaking with Confidence

Build skills needed to confidently deliver professional presentations every time!
February 23, 2017 - February 24, 2017
Learn how to develop a strategy for the successful implementation of change at the management level within your organization.
February 27, 2017 - February 28, 2017

Developing a Strategic Change Plan

Learn how to develop a strategy for the successful implementation of change at the management level within your organization.
February 27, 2017 - February 28, 2017
Is conflict causing low morale, poor productivity and strained communications? Improve relationships by applying techniques that will manage disputes and reduce the cost of conflict.
February 27, 2017

Conflict Management and Resolution

Is conflict causing low morale, poor productivity and strained communications? Improve relationships by applying techniques that will manage disputes and reduce the cost of conflict.
February 27, 2017
Learn how to develop, refine and deploy an effective digital and social media strategy for your organization.
March 1, 2017 - March 3, 2017

Digital and Social Media Strategy and Tactics

Learn how to develop, refine and deploy an effective digital and social media strategy for your organization.
March 1, 2017 - March 3, 2017
Giving employees performance feedback can create energy and improve productivity, motivation, and morale. Learn the process for effective performance management and development of your employees.
March 6, 2017 - March 7, 2017

Performance Coaching and Development

Giving employees performance feedback can create energy and improve productivity, motivation, and morale. Learn the process for effective performance management and development of your employees.
March 6, 2017 - March 7, 2017
Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.
March 9, 2017 - March 10, 2017

Information Gathering Using Professional Investigating and Interviewing Techniques

Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.
March 9, 2017 - March 10, 2017
Learn how to ease your workload by organizing and executing your priorities while managing other influences that impact your time and ability to get things done.
March 10, 2017

Managing Your Workload

Learn how to ease your workload by organizing and executing your priorities while managing other influences that impact your time and ability to get things done.
March 10, 2017
Learn the fundamentals of financial statements and how you can use this information to confidently make financial decisions.
March 15, 2017 - March 16, 2017

Understanding Financial Statements

Learn the fundamentals of financial statements and how you can use this information to confidently make financial decisions.
March 15, 2017 - March 16, 2017
Learn how to develop customer service competencies that truly surpass your customers expectations and give you the edge you need to be a successful business.
March 17, 2017

Fundamentals of Client Service

Learn how to develop customer service competencies that truly surpass your customers expectations and give you the edge you need to be a successful business.
March 17, 2017
Learn how to prepare for and handle difficult conversations in a way that produces positive outcomes for everyone.
March 21, 2017

Difficult Conversations

Learn how to prepare for and handle difficult conversations in a way that produces positive outcomes for everyone.
March 21, 2017
Learn how communicating with different personalities, performance coaching and team building techniques will help you lead your team to higher productivity.
March 27, 2017 - March 31, 2017

Supervisory Management Skills Program: Communications and Team Development

Learn how communicating with different personalities, performance coaching and team building techniques will help you lead your team to higher productivity.
March 27, 2017 - March 31, 2017
Gain a better understanding of how personality type affects decision making, communications, and work relationships.
March 29, 2017

Understanding Personality Types in the Workplace - Using MBTI

Gain a better understanding of how personality type affects decision making, communications, and work relationships.
March 29, 2017
Structure your ideas simply and persuasively, target listeners core concerns, and avoid information overload.
April 3, 2017 - April 4, 2017

Think On Your Feet

Structure your ideas simply and persuasively, target listeners core concerns, and avoid information overload.
April 3, 2017 - April 4, 2017
Learn how to identify, manage, reduce, and even eliminate sources of stress in the workplace to increase organizational productivity, improve morale, and contribute to overall workplace wellness.
April 7, 2017

Managing Workplace Stress

Learn how to identify, manage, reduce, and even eliminate sources of stress in the workplace to increase organizational productivity, improve morale, and contribute to overall workplace wellness.
April 7, 2017
People are your most important asset. Your organization needs a human resource plan to attract and retain its most valuable resource. Learn a process for developing an effective human resource plan for your organization.
April 10, 2017

Developing a Human Resource Plan

People are your most important asset. Your organization needs a human resource plan to attract and retain its most valuable resource. Learn a process for developing an effective human resource plan for your organization.
April 10, 2017
Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively.
April 12, 2017

Essential Communication Skills for Professionals

Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively.
April 12, 2017
Learn how to use a big picture approach toward administrative decisions and find effective solutions to organizational and human resource problems in the public sector environment.
April 27, 2017 - April 28, 2017

Problem Solving and Decision Making

Learn how to use a big picture approach toward administrative decisions and find effective solutions to organizational and human resource problems in the public sector environment.
April 27, 2017 - April 28, 2017
Influencing others matters for your effectiveness, reputation and success. Learn to influence and persuade other people without using formal authority.
April 27, 2017

Influence Without Authority

Influencing others matters for your effectiveness, reputation and success. Learn to influence and persuade other people without using formal authority.
April 27, 2017
Improve your organizational effectiveness by further developing your skills in managing priorities, problem solving and working with multiple generations.
May 1, 2017 - May 5, 2017

Supervisory Management Skills Program: Functional Responsibilities of the Supervisor

Improve your organizational effectiveness by further developing your skills in managing priorities, problem solving and working with multiple generations.
May 1, 2017 - May 5, 2017
Enhance your understanding of digital and social media tools and their application in public sector organizations.
May 1, 2017 - May 31, 2017

Intro to Digital and Social Media for Public Sector - Online Offering

Enhance your understanding of digital and social media tools and their application in public sector organizations.
May 1, 2017 - May 31, 2017
Preparing e-mails, memos or letters sometimes takes more time than you can afford. Avoid getting bogged down with words, structure and grammar. Learn or re-visit the basics of business writing and improve your written communications.
May 2, 2017

Better Business Writing: The Right Approach

Preparing e-mails, memos or letters sometimes takes more time than you can afford. Avoid getting bogged down with words, structure and grammar. Learn or re-visit the basics of business writing and improve your written communications.
May 2, 2017
Create an action plan aimed at improving your effectiveness as leaders through the implementation of appropriate principles of individual and collective wellness.
May 3, 2017 - May 24, 2017

Leadership, Wellness, and Effective Organizations

Create an action plan aimed at improving your effectiveness as leaders through the implementation of appropriate principles of individual and collective wellness.
May 3, 2017 - May 24, 2017
NEW description coming soon
May 11, 2017

Applied Mediation in the Work Force

NEW description coming soon
May 11, 2017
Learn the basic principles of project management and the structure that every successful project needs.
May 15, 2017 - May 16, 2017

Fundamentals of Project Management

Learn the basic principles of project management and the structure that every successful project needs.
May 15, 2017 - May 16, 2017
Learn how to evaluate the effectiveness of your organizations digital and social media investments by deploying the correct tools and measurement techniques.
May 24, 2017 - May 26, 2017

Digital and Social Media Metrics, Measurement and Analytics

Learn how to evaluate the effectiveness of your organizations digital and social media investments by deploying the correct tools and measurement techniques.
May 24, 2017 - May 26, 2017
Develop the writing skills you need to produce concise and practical technical documentation.
May 25, 2017

Technical Writing

Develop the writing skills you need to produce concise and practical technical documentation.
May 25, 2017
Learn how to manage the HR policy life cycle. Discover the benefits of HR policies and why organizations need an employee handbook and clear HR policies/procedures to reduce risk, improve employee relations, and to facilitate consistent management decision making.
May 30, 2017

HR Policy Essentials

Learn how to manage the HR policy life cycle. Discover the benefits of HR policies and why organizations need an employee handbook and clear HR policies/procedures to reduce risk, improve employee relations, and to facilitate consistent management decision making.
May 30, 2017
Learn a proven innovation process that contributes to the development of a culture of innovation in organizations.
June 5, 2017 - June 6, 2017

Innovation: From Vision to Reality

Learn a proven innovation process that contributes to the development of a culture of innovation in organizations.
June 5, 2017 - June 6, 2017
Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
June 5, 2017 - June 9, 2017

Supervisory Management Skills Program: Managing Employee Relations

Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
June 5, 2017 - June 9, 2017
A skilled facilitator enables a group to think, share, and analyze in the search for optimum solutions and consensus. Learn how to draw out and process input from the group to move discussions and ideas forward.
June 14, 2017 - June 15, 2017

Facilitation Skills Training: Getting the Most Out of Group Discussions

A skilled facilitator enables a group to think, share, and analyze in the search for optimum solutions and consensus. Learn how to draw out and process input from the group to move discussions and ideas forward.
June 14, 2017 - June 15, 2017
With the shifting demographics in the labour market, organizations must prepare themselves for loss of key talent and corporate knowledge. Learn how to develop a succession plan that will ensure leadership continuity for your organization.
June 21, 2017

HR Succession Planning

With the shifting demographics in the labour market, organizations must prepare themselves for loss of key talent and corporate knowledge. Learn how to develop a succession plan that will ensure leadership continuity for your organization.
June 21, 2017
Good management is no longer about managing from the top down or being the expert on all things. From this seminar you will learn how to leverage the brilliance, talents and expertise of your team to create possibilities and achieve amazing results.
July 5, 2017 - July 6, 2017

Coaching Out of the Box

Good management is no longer about managing from the top down or being the expert on all things. From this seminar you will learn how to leverage the brilliance, talents and expertise of your team to create possibilities and achieve amazing results.
July 5, 2017 - July 6, 2017

All Seminars

Organizational change is a necessary and constant part of business - successfully managing the change is the challenge. Learn strategies to lead others through the change transition process and create understanding, acceptance and buy-in.

Adapting to Change: Managing the Transition

Organizational change is a necessary and constant part of business - successfully managing the change is the challenge. Learn strategies to lead others through the change transition process and create understanding, acceptance and buy-in.
NEW description coming soon
May 11, 2017

Applied Mediation in the Work Force

NEW description coming soon
Learn how to stimulate employee enthusiasm and inspire creativity, commitment, and performance. Learn skills to develop your professional position as a role model who is highly respected and trusted amoungst employees.

Becoming a Transformational Leader

Learn how to stimulate employee enthusiasm and inspire creativity, commitment, and performance. Learn skills to develop your professional position as a role model who is highly respected and trusted amoungst employees.
Preparing e-mails, memos or letters sometimes takes more time than you can afford. Avoid getting bogged down with words, structure and grammar. Learn or re-visit the basics of business writing and improve your written communications.
May 2, 2017

Better Business Writing: The Right Approach

Preparing e-mails, memos or letters sometimes takes more time than you can afford. Avoid getting bogged down with words, structure and grammar. Learn or re-visit the basics of business writing and improve your written communications.
Learn techniques to strengthen your negotiation position, acquire better deals & contracts, and enhance stakeholder relationships.

Building Professional Negotiation Skills

Learn techniques to strengthen your negotiation position, acquire better deals & contracts, and enhance stakeholder relationships.
Learn how to systematically examine your organization's workflow to make it more effective, more efficient and more productive.

Business Process Management

Learn how to systematically examine your organization's workflow to make it more effective, more efficient and more productive.
Good management is no longer about managing from the top down or being the expert on all things. From this seminar you will learn how to leverage the brilliance, talents and expertise of your team to create possibilities and achieve amazing results.
July 5, 2017

Coaching Out of the Box

Good management is no longer about managing from the top down or being the expert on all things. From this seminar you will learn how to leverage the brilliance, talents and expertise of your team to create possibilities and achieve amazing results.
Learn how to enhance your communication across multiple digital platforms such as email and messaging apps and be able to target your organizations messages effectively through paid advertising on search engines and through a variety of social media channels.

Communication, Engagement, and Advertising

Learn how to enhance your communication across multiple digital platforms such as email and messaging apps and be able to target your organizations messages effectively through paid advertising on search engines and through a variety of social media channels.
Ensure your organization is competitive by learning how to evaluate and design compensation plans to attract and retain the best talent.

Compensation Design & Planning

Ensure your organization is competitive by learning how to evaluate and design compensation plans to attract and retain the best talent.
Is conflict causing low morale, poor productivity and strained communications? Improve relationships by applying techniques that will manage disputes and reduce the cost of conflict.
February 27, 2017

Conflict Management and Resolution

Is conflict causing low morale, poor productivity and strained communications? Improve relationships by applying techniques that will manage disputes and reduce the cost of conflict.
Learn how to establish a solid Project Management Office and ensure limited resources are used effectively and projects are managed efficiently.

Creating and Sustaining a Project Management Office (PMO)

Learn how to establish a solid Project Management Office and ensure limited resources are used effectively and projects are managed efficiently.
When a crisis occurs you have one chance to get it right. Learn how to prepare your organization to communicate during a crisis, so that you are informing stakeholders and protecting your organization's reputation.
January 24, 2017

Crisis Communications

When a crisis occurs you have one chance to get it right. Learn how to prepare your organization to communicate during a crisis, so that you are informing stakeholders and protecting your organization's reputation.
Learn how to connect with your customers, build greater customer loyalty, and improve your bottom line.

Customer Strategy: Key to Growing Your Business

Learn how to connect with your customers, build greater customer loyalty, and improve your bottom line.
Developing a business case will help your organization understand the financial & business consequences of any initiative. Learn the components to build your business case to support key business decisions and influence decisions makers.

Developing a Business Case: Validating your Recommendations

Developing a business case will help your organization understand the financial & business consequences of any initiative. Learn the components to build your business case to support key business decisions and influence decisions makers.
People are your most important asset. Your organization needs a human resource plan to attract and retain its most valuable resource. Learn a process for developing an effective human resource plan for your organization.
April 10, 2017

Developing a Human Resource Plan

People are your most important asset. Your organization needs a human resource plan to attract and retain its most valuable resource. Learn a process for developing an effective human resource plan for your organization.
Learn how to develop a strategy for the successful implementation of change at the management level within your organization.

Developing a Strategic Change Plan

Learn how to develop a strategy for the successful implementation of change at the management level within your organization.
Learn how to develop a strategy for the successful implementation of change at the management level within your organization.
February 27, 2017

Developing a Strategic Change Plan

Learn how to develop a strategy for the successful implementation of change at the management level within your organization.
Learn how to prepare for and handle difficult conversations in a way that produces positive outcomes for everyone.
March 21, 2017

Difficult Conversations

Learn how to prepare for and handle difficult conversations in a way that produces positive outcomes for everyone.
Learn how to evaluate the effectiveness of your organizations digital and social media investments by deploying the correct tools and measurement techniques.
May 24, 2017

Digital and Social Media Metrics, Measurement and Analytics

Learn how to evaluate the effectiveness of your organizations digital and social media investments by deploying the correct tools and measurement techniques.
Learn how to develop, refine and deploy an effective digital and social media strategy for your organization.
March 1, 2017

Digital and Social Media Strategy and Tactics

Learn how to develop, refine and deploy an effective digital and social media strategy for your organization.
Increase your reach, attract new candidates, and help secure top-notch talent for your organization through Social Media.

Digital and Social Media for HR Professionals

Increase your reach, attract new candidates, and help secure top-notch talent for your organization through Social Media.
Learn how to plan and manage efficient and productive meetings.

Effective Meeting Management

Learn how to plan and manage efficient and productive meetings.
Learn how to elicit, document and identify correct user requirements.

Eliciting User Requirements for the Business Analyst

Learn how to elicit, document and identify correct user requirements.
Learn strategies for retaining your organizations key talent and ensuring the continued growth of the business.
January 18, 2017

Employee Retention Strategies

Learn strategies for retaining your organizations key talent and ensuring the continued growth of the business.
Learn the key employment laws that protect the rights of your employees and create a better employee/employer relationship.
February 13, 2017

Employment Law for Managers

Learn the key employment laws that protect the rights of your employees and create a better employee/employer relationship.
Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively.
April 12, 2017

Essential Communication Skills for Professionals

Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively.
Understand the importance of ethics and values in promoting leadership and management in the workplace.
January 16, 2017

Ethics and Values

Understand the importance of ethics and values in promoting leadership and management in the workplace.
A skilled facilitator enables a group to think, share, and analyze in the search for optimum solutions and consensus. Learn how to draw out and process input from the group to move discussions and ideas forward.
June 14, 2017

Facilitation Skills Training: Getting the Most Out of Group Discussions

A skilled facilitator enables a group to think, share, and analyze in the search for optimum solutions and consensus. Learn how to draw out and process input from the group to move discussions and ideas forward.
Learn strategies to ensure you are providing a respectful workplace environment. Develop strategies to help foster a healthy and safe workplace, free from physical, emotional or psychological bullying, harassment, discrimination, and/or violence.

Fostering Respect and Dignity in the Workplace

Learn strategies to ensure you are providing a respectful workplace environment. Develop strategies to help foster a healthy and safe workplace, free from physical, emotional or psychological bullying, harassment, discrimination, and/or violence.
Learn how to develop customer service competencies that truly surpass your customers expectations and give you the edge you need to be a successful business.
March 17, 2017

Fundamentals of Client Service

Learn how to develop customer service competencies that truly surpass your customers expectations and give you the edge you need to be a successful business.
Learn the basic principles of project management and the structure that every successful project needs.
May 15, 2017

Fundamentals of Project Management

Learn the basic principles of project management and the structure that every successful project needs.
Learn how to manage the HR policy life cycle. Discover the benefits of HR policies and why organizations need an employee handbook and clear HR policies/procedures to reduce risk, improve employee relations, and to facilitate consistent management decision making.
May 30, 2017

HR Policy Essentials

Learn how to manage the HR policy life cycle. Discover the benefits of HR policies and why organizations need an employee handbook and clear HR policies/procedures to reduce risk, improve employee relations, and to facilitate consistent management decision making.
With the shifting demographics in the labour market, organizations must prepare themselves for loss of key talent and corporate knowledge. Learn how to develop a succession plan that will ensure leadership continuity for your organization.
June 21, 2017

HR Succession Planning

With the shifting demographics in the labour market, organizations must prepare themselves for loss of key talent and corporate knowledge. Learn how to develop a succession plan that will ensure leadership continuity for your organization.
Understand how the many levels of government operate and interact and define your role in the public sector process.
February 14, 2017

How Government Works

Understand how the many levels of government operate and interact and define your role in the public sector process.
Influencing others matters for your effectiveness, reputation and success. Learn to influence and persuade other people without using formal authority.
April 27, 2017

Influence Without Authority

Influencing others matters for your effectiveness, reputation and success. Learn to influence and persuade other people without using formal authority.
Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.
March 9, 2017

Information Gathering Using Professional Investigating and Interviewing Techniques

Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.
Learn a proven innovation process that contributes to the development of a culture of innovation in organizations.
June 5, 2017

Innovation: From Vision to Reality

Learn a proven innovation process that contributes to the development of a culture of innovation in organizations.
Learn the various types of alternative dispute resolution (ADR) methods and how to choose what will work best for your organization and situation.
February 2, 2017

Introduction to Workplace Alternative Dispute Resolution

Learn the various types of alternative dispute resolution (ADR) methods and how to choose what will work best for your organization and situation.
Enhance your understanding of digital and social media tools and their application in public sector organizations.
May 1, 2017

Intro to Digital and Social Media for Public Sector - Online Offering

Enhance your understanding of digital and social media tools and their application in public sector organizations.
Do you equate employee development with organizational growth? Employees that feel valued show increased moral, productivity and loyalty. Learn strategies to increase the return on your human resource investment.

Investing in Employee Development

Do you equate employee development with organizational growth? Employees that feel valued show increased moral, productivity and loyalty. Learn strategies to increase the return on your human resource investment.
Understand and effectively manage issues surrounding collective bargaining, grievances and arbitrations in your organization.

Labour Relations in the Workplace

Understand and effectively manage issues surrounding collective bargaining, grievances and arbitrations in your organization.
Create an action plan aimed at improving your effectiveness as leaders through the implementation of appropriate principles of individual and collective wellness.
May 3, 2017

Leadership, Wellness, and Effective Organizations

Create an action plan aimed at improving your effectiveness as leaders through the implementation of appropriate principles of individual and collective wellness.
Learn fundamental tools to expand your influence and effectiveness as a leader.
December 13, 2016

Leadership Fundamentals

Learn fundamental tools to expand your influence and effectiveness as a leader.
Use self-discovery methods to understand your personal work style and how it affects your leadership in the workplace.

Leadership and Learning: A Discovery Approach

Use self-discovery methods to understand your personal work style and how it affects your leadership in the workplace.
Discover what it takes to be an effective leader who can successfully create motivation and enthusiasm among staff.

Leadership and Motivation

Discover what it takes to be an effective leader who can successfully create motivation and enthusiasm among staff.
Learn how to work with real and perceived differences in attitudes and behaviours, and develop them into organizational strengths.

Leading a Multigenerational Workforce

Learn how to work with real and perceived differences in attitudes and behaviours, and develop them into organizational strengths.
Learn how to build a Lean organization, drive out waste, streamline process flow and build a culture of continuous improvement.

Lean Operational Excellence for Service Organizations

Learn how to build a Lean organization, drive out waste, streamline process flow and build a culture of continuous improvement.
Learn how to manage issues related to governance and ethics in your organization by understanding topics including conflicts of interest, codes of conduct, and regulatory compliance.

Management of Ethics and Values for Organizations

Learn how to manage issues related to governance and ethics in your organization by understanding topics including conflicts of interest, codes of conduct, and regulatory compliance.
Learn how to identify, manage, reduce, and even eliminate sources of stress in the workplace to increase organizational productivity, improve morale, and contribute to overall workplace wellness.
April 7, 2017

Managing Workplace Stress

Learn how to identify, manage, reduce, and even eliminate sources of stress in the workplace to increase organizational productivity, improve morale, and contribute to overall workplace wellness.
Learn how to ease your workload by organizing and executing your priorities while managing other influences that impact your time and ability to get things done.

Managing Your Workload

Learn how to ease your workload by organizing and executing your priorities while managing other influences that impact your time and ability to get things done.
Learn how to ease your workload by organizing and executing your priorities while managing other influences that impact your time and ability to get things done.
March 10, 2017

Managing Your Workload

Learn how to ease your workload by organizing and executing your priorities while managing other influences that impact your time and ability to get things done.
Learn the components to develop better proposals and projects to support key organization decisions and influence decisions makers.

Maximizing Success: Proposal and Project Identification, Development and Planning

Learn the components to develop better proposals and projects to support key organization decisions and influence decisions makers.
Learn how to evaluate the effectiveness of your organizations digital and social media investments by deploying the correct tools and measurement techniques.

Metrics, Measurement and Analytics

Learn how to evaluate the effectiveness of your organizations digital and social media investments by deploying the correct tools and measurement techniques.
Learn the factors that influence partnerships and relationships between clients (customers), suppliers and other key stakeholders to promote project success.

Partnering with Clients, Suppliers & Stakeholders For Project Success

Learn the factors that influence partnerships and relationships between clients (customers), suppliers and other key stakeholders to promote project success.
Giving employees performance feedback can create energy and improve productivity, motivation, and morale. Learn the process for effective performance management and development of your employees.
March 6, 2017

Performance Coaching and Development

Giving employees performance feedback can create energy and improve productivity, motivation, and morale. Learn the process for effective performance management and development of your employees.
Learn how to use effective planning to achieve realistic goals that contribute to the success of your organization.

Planning and Goal Setting

Learn how to use effective planning to achieve realistic goals that contribute to the success of your organization.
Build skills needed to confidently deliver professional presentations every time!
February 23, 2017

Presentation Skills: Speaking with Confidence

Build skills needed to confidently deliver professional presentations every time!
Ensure you are complying with privacy and data collection laws that govern the collection and use of personal information gathered from customers and employees.

Privacy: It's Your Business

Ensure you are complying with privacy and data collection laws that govern the collection and use of personal information gathered from customers and employees.
Learn the processes to systematically analyze problems in order to generate effective solutions.

Problem Solving and Decision Making

Learn the processes to systematically analyze problems in order to generate effective solutions.
Learn how to use a big picture approach toward administrative decisions and find effective solutions to organizational and human resource problems in the public sector environment.
April 27, 2017

Problem Solving and Decision Making

Learn how to use a big picture approach toward administrative decisions and find effective solutions to organizational and human resource problems in the public sector environment.
Learn how to conduct an in-depth audit to ensure project success through analysis, tracking and lessons learned.

Project Auditing

Learn how to conduct an in-depth audit to ensure project success through analysis, tracking and lessons learned.
Learn skills and tools to make you a better supervisor to your employees and a contributor to overall organizational effectiveness.

Role of the Supervisor

Learn skills and tools to make you a better supervisor to your employees and a contributor to overall organizational effectiveness.
Learn how to get the most out of your plan by successfully integrating it throughout your organization.

Strategic Management

Learn how to get the most out of your plan by successfully integrating it throughout your organization.
Learn the frameworks for identifying, assessing, understanding, acting on, and communicating risk issues in order to create a risk-smart work environment.

Strategic Risk Management

Learn the frameworks for identifying, assessing, understanding, acting on, and communicating risk issues in order to create a risk-smart work environment.
Improve efficiency, productivity and morale by learning skills to build a high-performing team.

Strategies for Building a High-Performing Team

Improve efficiency, productivity and morale by learning skills to build a high-performing team.
Learn how to identify work stressors that affect your employees and develop an action-plan aimed at eliminating or reducing the stressors identified.

Strategies for Managers to Reduce Workplace Stress

Learn how to identify work stressors that affect your employees and develop an action-plan aimed at eliminating or reducing the stressors identified.
Learn how communicating with different personalities, performance coaching and team building techniques will help you lead your team to higher productivity.
March 27, 2017

Supervisory Management Skills Program: Communications and Team Development

Learn how communicating with different personalities, performance coaching and team building techniques will help you lead your team to higher productivity.
Improve your organizational effectiveness by further developing your skills in managing priorities, problem solving and working with multiple generations.
May 1, 2017

Supervisory Management Skills Program: Functional Responsibilities of the Supervisor

Improve your organizational effectiveness by further developing your skills in managing priorities, problem solving and working with multiple generations.
Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
February 6, 2017

Supervisory Management Skills Program: Managing Employee Relations

Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
June 5, 2017

Supervisory Management Skills Program: Managing Employee Relations

Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
Develop the writing skills you need to produce concise and practical technical documentation.
May 25, 2017

Technical Writing

Develop the writing skills you need to produce concise and practical technical documentation.
Develop critical thinking skills to make better decisions and rationally apply information to get the best possible results.

The Critical Thinking Approach for Better Problem Solving

Develop critical thinking skills to make better decisions and rationally apply information to get the best possible results.
Learn an effective process that ensures your organization is recruiting, interviewing and hiring the best candidates to work for your organization.

The Recruitment and Selection Process

Learn an effective process that ensures your organization is recruiting, interviewing and hiring the best candidates to work for your organization.
Structure your ideas simply and persuasively, target listeners core concerns, and avoid information overload.
April 3, 2017

Think On Your Feet

Structure your ideas simply and persuasively, target listeners core concerns, and avoid information overload.
Training the Trainer provides you with the knowledge, skills, and tools required to assess training needs, design effective training, develop training materials, and deliver and evaluate training programs.

Training the Trainer

Training the Trainer provides you with the knowledge, skills, and tools required to assess training needs, design effective training, develop training materials, and deliver and evaluate training programs.
Learn the fundamentals of financial statements and how you can use this information to confidently make financial decisions.
March 15, 2017

Understanding Financial Statements

Learn the fundamentals of financial statements and how you can use this information to confidently make financial decisions.
Gain a better understanding of how personality type affects decision making, communications, and work relationships.
March 29, 2017

Understanding Personality Types in the Workplace - Using MBTI

Gain a better understanding of how personality type affects decision making, communications, and work relationships.
Learn the steps in proposal writing and understand the skills you need to create an effective pitch that best represents your winning project for any professional discipline.
February 8, 2017

Writing a Proposal

Learn the steps in proposal writing and understand the skills you need to create an effective pitch that best represents your winning project for any professional discipline.