Public Sector Leadership and Management Development Program
The Public Sector Leadership and Management Development Program is an interactive learning experience which brings together managers and leaders from a variety of government departments, crown corporations and agencies at the municipal, provincial and federal level. Participants learn practical skills and theory from the facilitators and gain valuable insight from their professional exchange with key partners and colleagues.
PSLMDP, Public Sector Training, Government Professional Development

Public Sector Leadership and Management Development Program

The Public Sector Leadership and Management Development Program is an interactive learning experience which brings together managers and leaders from a variety of government departments, crown corporations and agencies at the municipal, provincial and federal level.  Participants learn practical skills and theory from the facilitators and gain valuable insight from their professional exchange with key partners and colleagues.

The Public Sector Leadership and Management Development Program is a custom program developed by Gardiner Centre  in conjunction with a steering committee comprised of Federal and Provincial government representatives.  The program is designed to build core competencies within the provincial and federal public service of Newfoundland and Labrador.  The program addresses leadership and management theory and practice relevant to all public service organizations.  The interactive nature of the program provides participants with a unique forum for professional exchange, learning, and relationship building. 

Gardiner Centre is committed to delivering courses which are current and relevant in today’s environment.  The Public Sector Leadership and Management Development Program is is reviewed annually by the steering committee to make revisions that reflect the changing needs of the public service.

Download Program Brochure


For Individuals
  • Understand and define your  personal leadership and management style
  • Learn to adapt your leadership and management style to meet the need of your workplace
  • Become a more competent and confident decision maker
  • Expand your knowledge of the political, economic and social factors which impact the process of government
  • Improve project management skills
  • Enhance communication skills
  • Network with leaders from a variety of public sector organizations
  • Learn the principles of individual and collective wellness
  • Gain knowledge in employee and team  coaching techniques
For Organizations
  • Build competency of organizational leaders
  • Improve organizational effectiveness
  • Improve change management processes
  • Manage the interface between ethics, values and government regulations
  • Motivate teams to achieve higher productivity and performance
  • Foster trust among stakeholders
  • Improve decision making processes
  • Enhance work management techniques
  • Build high performing teams
  • Use job coaching to improve productivity, motivation and morale
  • Share best practices and strategies
  • Build consistent management practices across the organization

Who Should Attend

The Public Sector Leadership and Management Development Program provides training for public sector Managers, Directors, Assistant Deputy Ministers, supervisors and other professionals who wish to develop their core competencies in these areas.  Participants will benefit from targeted training to develop their core leadership and management competencies.


Graduation from the Public Sector Leadership and Management Development Program requires participants to complete the following nine modules:

Seven core modules:

Any two of three elective modules:

An Applied Learning Report: a two to four page submission outlining the benefits of the application of the program in your workplace.

This certificate is structured to be flexible and self-directed so that it can be completed within one year or over several years. Participants who complete all program modules receive a Certificate of Achievement from Gardiner Centre. 

This program may be delivered upon request in locations throughout the province.  Formal expressions of interest must be submitted to Gardiner Centre stating the location and desired module(s).


Past Participant(s) Said


Alex Marland

Alex Marland is Associate Dean of Humanities and Social Sciences (Undergraduate) and an Associate Professor with the Department of Political Science at Memorial University where he researches and teaches Canadian politics.

His research interests centre on Canadian political and government communications. This includes Canadian federal and provincial elections, the political role of talk radio, nationalism in Newfoundland and Labrador, and how the House of Assembly works.

Prior to joining Memorial University, Alex was employed in the public and private sectors where he analyzed public opinion data and worked in media relations. Alex has also worked in political parties’ and elected officials’ offices.

Craig Matthews

Craig Matthews is the founder and owner of NewView Consulting.

Craig’s driving purpose in life, and the mission of NewView Consulting, is to “help individuals and organizations get from where they are to where they want to be.”

With a diverse background of managerial and human resource development experience in healthcare, adult education, the pharmaceutical and airline industries, plus numerous Awards of Excellence to his credit, Craig’s infectious enthusiasm for personal and professional excellence has been inspiring individuals and teams for over 25 years.

Craig is a Certified EQi2.0, Emotional Intelligence Coach and is an Associate in Eastern Canada for the proven programs, Effective IntelligenceTM and Emotional PowerTM.

Craig holds a B.Sc. (Honors) from the University of Guelph, a Certificate in Technical and Vocational Education, is a Registered Respiratory Therapist, and has completed a Certificate in Leadership Studies from Memorial University of Newfoundland. In 2007 Craig was honored to be selected as a Certified Coach for the world-class, Lead Without Title workshop available from famed author and international leadership expert, Robin Sharma (www.robinsharma .com). His current personal development pursuits include ongoing studies in leadership and human psychology.

Dianne Ford

Dianne Ford holds a Bachelor of Arts (BA) honours degree in psychology and a Master of Business Administration (MBA) degree from Universityof Saskatchewan. She also holds a Doctor of Philosophy (PhD) degree in management (organizational behaviour and management information systems) from Queen’s School of Business, Queen’s University.

Dianne taught a variety of undergraduate and graduate courses in organizational behavior (OB), human resource management(HRM), statistical, international business (focused on Japan),and management information systems (MIS) at the University of Saskatchewan, Queen's University and Nipissing University before Memorial University of Newfoundland, where she now teaches OB and HRM classes at both the undergraduate and graduate level as a tenured Associate Professor.

Dianne has experience as a private consultant in healthcare and education services in Saskatchewan and Ontario,various non-profit organizations in Ontario, and has served as president and vice-president (finance) for not-for-profit volunteer organizations in Saskatchewan and Newfoundland andLabrador. She has also spent sometime studying, consulting and researching in the manufacturing industry(e.g., from power industry to consumer products) and provided guidance to start-up businesses in business planning.  She coaches individuals nationally and internationally on personal and dog-sports-related skills.

Jordan Wright

Jordan Wright has experience working with private, public and not-for-profit organizations, both locally and nationally. Jordan currently manages the Office of the Associate Vice-President (Facilities) at Memorial University, where he works on the University’s overall infrastructure planning, which includes capital renewal and new construction projects.

Jordan has also worked with the University’s Office of Public Engagement, Gardiner Centre as well as the Government of Newfoundland and Labrador’s Department of Advanced Education, Skills and Labour. These positions allowed him to work on a number of marketing and communications, human resource development, consulting, economic and business development projects. Jordan has also been involved with the national Shad program since 2006 providing guidance on business plan development, project management and leadership fundamentals.

Jordan holds a Masters of Business Administration and Bachelor of Arts (French & Economics) from Memorial University, as well as a Masters Certificate in Project Management from York University Schulich Executive Education Centre and Project Management Institute’s (PMI) Project Management Professional (PMP) designation. Jordan is currently the Vice-President of PMI NL Chapter and is a former National Vice-President of Canadian Parents for French. Jordan’s other recent endeavours include co-authoring a Chapter in Springer Publication’s 2012 “Service Management: The New Paradigm in Retailing” textbook as well as presenting at the 2016 Government Relations Officers Conference, 2015 University-Community Expo and 2015 Research Impact Conference.



Kara Arnold

Kara Arnold is an Associate Professor of Organizational Behaviour and Human Resource Management, the Associate Dean, Research and the Director of the PhD Program at the Faculty of Business Administration. She teaches in the areas of organizational behaviour and human resource management at the undergraduate and graduate levels (MBA & PhD).  She has published research on the characteristics of effective teams, leadership styles that promote employee health and performance, and gender issues in management. Kara has been involved in training and development in the areas of leadership, interpersonal skills and team building with various organizations for over 10 years. As an instructor with the Gardiner Centre, Kara has delivered training on developing leadership potential, team-building, and healthy work, in both the Professional Development seminars and as customized training for client organizations. As a skilled facilitator, she has worked with client groups to assist them in working through organizational issues and challenges.

Lyle Wetsch

Developer & Facilitator of the Digital & Social Media Program, Associate Professor of Marketing, Faculty of Business Administration, Memorial University of Newfoundland

Lyle Wetsch is an Associate Professor of Marketing at Memorial University of Newfoundland with over 200 presentations and publications in the past 13 years. Through Gardiner Centre at the Faculty of Business Administration he has designed and offers training through the Digital & Social Media Program. The Digital and Social Media Program consists of 3 core three day training programs including: Digital and Social Media Strategy & Tactics; Digital Communication, Engagement and Advertising; and Digital and Social Media Metrics, Measurement & Analytics as well as many industry specific and occupation specific training.

Training is delivered through the Gardiner Centre at the Faculty of Business in St. John’s, NL, partner training locations across Canada (Carleton University, Ottawa, ON; University of Saskatchewan, Saskatoon, SK; University of Alberta, Edmonton, AB; as well as at client locations) and through the DSMP Online Training Platform. His company, Digital Marketing Consultants has assisted businesses and organizations with the development, design and implementation of their Digital and Social Media Strategic and Tactical Plans.

Academic Recognition:

• Recipient of 2016 Society for Marketing Advances (SMA) Distinguished Teaching Award (first Canadian to receive award)

• Recipient of 2014 Memorial University President’s Award for Distinguished Teaching

• Recipient of the 2013 Hormel Master Teacher Award presented by the Marketing Management Association (first Canadian to receive award)

Professional Credentials:

• Google Partner (Digital Marketing Consultants)

• Google AdWords Certified

  • Google AdWords Search Advertising
  • Google AdWords Display Advertising
  • Google AdWords Mobile Advertising
  • Google AdWords Video Advertising
  • Google AdWords Shopping Advertising

• Google Analytics Certified

• Bing Ads Accredited Professional

• Twitter Flight School Certified

• Hootsuite Certified Professional

• Hubspot Inbound Marketing Certified  

Lynn Morrissey

Lynn Morrissey has over 25 years' experience as a facilitator, consultant, and educator.  She has taught academic courses in communications, organizational behaviour, and human resources, at the Faculty of Business Administration, Memorial University. She has received many awards for her contributions including the Dean’s Teaching Award, the Dean’s Service Award, the Dean’s Citizenship Award, the President’s Award for Distinguished Teaching and most recently the Queen`s Diamond Jubilee Medal (2012).

Lynn has a long-standing relationship with the Gardiner Centre, instructing professional development seminars that focus on various fields of workplace communications and facilitation skills. Lynn's industry experience includes writing training and development strategies, developing training plans, leading performance development processes, conducting communications reviews, facilitating strategy sessions, and executive coaching.

In her 'spare time' Lynn is also Faculty Advisor for Enactus (formerly SIFE) Memorial, an international student organization focusing on enhancing entrepreneurial skills and community development.  Under Lynn's mentorship, the Enactus Memorial team has consistently achieved top awards and accolades at both the national and international levels. In 2007 Lynn was awarded the John Dobson Faculty Advisor of the Year in Canada for her work with her Enactus team.


Tom Cooper

Dr. Tom Cooper is an Associate Professor at the Faculty of Business Administration, Memorial University. His research interest include risk management, strategic planning and Aboriginal business. 

Tom also has specific interests in social innovation and entrepreneurship as it relates to start-up organizations and communities.  Tom’s research approach is focused on a collaborative, participatory research approach that aims to make a difference in the organizations, communities and people. He is particularly interested in the topic of engagement and has supervised over 30 MBA research projects that have dealt with analyzing and/or directly engaging with local organizations in the province of Newfoundland and Labrador. He also teaches the MBA consulting course where projects have been delivered on innovation and entrepreneurship for both for-profits and NGOs in the province.  Most of his research agenda is centered around the interplay between risk, governance and strategy with a particular focus on entrepreneurship and social innovation.

He is currently an active mentor for three start-up companies and an informal mentor for a large number of other entrepreneurs. He was a founding member of Common Ground, St. John's first co-working space and start-up house. Tom was also the first Chair of Start-up Newfoundland and Labrador. He has acted as a board advisory member for start-ups firms at the Genesis Centre at Memorial University as well as acting as judge for a number of entrepreneurial competitions and awards in St. John’s. He has taught on Memorial University’s postgraduate certificate in entrepreneurship for the past four years and is also actively involved in engaging local communities and not-for-profit organizations in strategic planning and innovation.

He has published his research on entrepreneurship and social innovation in a number of peer-reviewed journals including Relations industrielles/Industrial RelationsCommunity Work and Family, the Journal of Enterprising Communities as well as Greener Management International: The Journal of Corporate Environmental Strategy and Practice. Tom has spoken at international, national and local conferences on the subjects of risks as well as innovation. Aside from a number of research awards, he was the recipient of Memorial University’s President’s Award for Outstanding Teaching in 2013.

His research has also been funded in the past by SSHRC, the Atlantic Policy Congress of First Nations Chiefs, the Harris Centre at Memorial University as well as Municipalities Newfoundland and Labrador.

Tom was formerly on the Boards of a number of organizations including the Institute of Chartered Accountants of Newfoundland and Labrador, the Atlantic Chapter of the Certified Management Consultants and Start-up Newfoundland and Labrador. He is also on a number of university/community advisory committees including the new Centre for Entrepreneurship at Memorial University.

Prior to taking his position at Memorial, Tom was a Senior Manager in PwC’s consulting practice in London, United Kingdom for seven years.  He holds a Ph.D. in Business from the Warwick Business School, University of Warwick, United Kingdom and undergraduate degrees in commerce and philosophy from Memorial University.

Travor Brown

Travor Brown is Associate Dean (Research), Director, Master of Science (M.Sc.) &  PhD Programs, and a Professor of Labour Relations and Human Resource Management, with the Faculty of Business Administration, Memorial University. He has taught at Memorial University, the University  of Toronto and University of Ulster.  Since joining Memorial University, he has been Director of the Master of Employment Relations program and has won both teaching and research awards. 

An accomplished academic, Travor has authored over 25 peer-reviewed journal articles, a textbook and over 70 conference presentations.  He has also been the sole investigator on two national, Social Sciences and Humanities Research Council of Canada (SSHRC) grants. Much of his research examines issues concerning goal setting and training effectiveness, with special focus on management and leadership development. 

Travor’s academic background is coupled with extensive industry experience.  He worked in the telecommunications and manufacturing sectors prior to completing his PhD at the University of Toronto and remains active in the practitioner community.  Given this background, Travor is well known for his ability to engage both practitioner and academic audiences and to show the ‘real world’ implications of his research.

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