Opened merchandise/broken seals/open license agreements are non-refundable.
Defective items returned within 10 days will be replaced or refunded.
A 15% restocking charge will apply to non-defective, unopened merchandise if it is not a commonly stocked item.
Returns must occur within 10 working days of purchase, accompanied by receipt. Prior approval must be obtained.
If payment is made by cheque, Interac or cash, no refund will be processed until 5 working days after original purchase to facilitate processing.
All new hardware available at the CPC comes with a manufacturer-limited warranty. Some items are serviced on campus. Local service providers service other warranties. Please contact the CPC for specific details.
Payments can be made by Interac, Visa or Mastercard, personal cheque, cash, or money order. Cash or money order transactions must be processed through the Cashier's Office. If you require any additional information on accepted methods of payment, feel free to contact us.