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Resetting your MUN Login Password

Your MUN Login password is the password you use to access services such as the MUN portal – my.mun.ca, MUN Webmail, Google Apps for Education MUNmail and D2L.

Your MUN login password will expire every six months.  Approximately 28 days prior to expiry you will receve a notification from the C&C Service Desk - help@mun.ca - indicating that your password is expiring.  If you do not change your password you will receive subsequent notifications 21 days, 14 days and 7 days prior to password expiry.  On the final 7 days you will receive notification every day until the password expires. 

*Avoiding account locks after a password reset*

Mobile Devices

If you have your MUN Webmail or Google Apps for Education MUNmail account configured on your mobile device (iPod Touch, iPhone, iPad, Android phone/tablet, etc.) it stores a copy of your MUN Login password. Before changing your MUN Login password we strongly recommend that you turn off your mobile device or switch to a non-transmitting mode (e.g., Airplane Mode). After you have changed your password you must change it on all the devices that use your MUN Email account. Failure to do this will cause your MUN Email account to become locked and you will have to contact the C&C Service Desk - (709) 864-4595 - to have it unlocked.

Email client software - (such as, Microsoft Outlook. Mozilla Thurnderbird. Mac Mail)

If you have your Memorial Webmail or Google Apps for Education MUNmail account configured on an office computer or on a computer at home, the password stored in that program will not be current after you change your password.  If the

Please take a moment to watch the following video which will demonstrate how to reset your MUN Login password.

 

Password reset instructions:

Your NEW password must be at least 8 characters long and must contain 3 of the following 4 character categories:

  • Upper Case Letters
  • Lower Case Letters
  • Numbers
  • Symbols (!@#$%^&*()_+ )

You have two options for changing your MUN Login password:

Option 1 - At the MUN Portal http://my.mun.ca

Go to my.mun.ca, log in if not already logged in, choose the link on the top right of the page: "Change MUN Login Password".

Option 2 - At https://login.mun.ca

Go to login.mun.ca, log in if not already logged in, under the section "Manage My Account" select "Change Password".

Please note: If you have forgotten your MUN Login password and need to reset it, please visit http://my.mun.ca or https://login.mun.ca and click on the link for "Having Problems?".

Having trouble resetting your password? Please don’t hesitate to contact the C&C Service Desk at 864-4595 or help@mun.ca.

 

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