Supports & Resources for Students
Select the campus you will be attending to see a list of the academic and student supports available.
* Extended office hours will be available during peak registration periods. Please refer to our website for further details.
The Academic Advising Centre (AAC) aims to ensure that all new students obtain sound, accurate academic information and advice.
Our academic advisors can:
- help students understand the registration process, degree requirements, and academic regulations
- assist with course selection and program planning
- provide individualized academic advice by appointment and drop-in service
- support students through academic transitions and decisions
- connect students with on-campus resources
Chemistry-Physics Building, C 2022
Hours: posted on the Chemistry 1010 and 1011 web pages and on the bulletin board outside C4009
This help centre is specifically designed for students studying Chemistry 1010 and 1011. An instructional assistant is present to answer questions pertaining to any of the material covered in these two courses.
Chemistry-Physics Building, C 2010
Hours: Monday - Friday
9:30 a.m. – 4:30 p.m.*
Telephone: 709 864 8085
Facsimile: 709 864 3702
* Also open on some evenings and Saturdays before tests and final exams.
The resource room offers students access to computers and reference materials that address topics in first and second-year chemistry courses and provides a study area for students to work on assignments, laboratory write-ups etc. An instructional assistant is on hand to help answer questions related to their chemistry courses.
Queen Elizabeth II Library, main floor
Hours: For general access hours, check:
Chemistry-Physics Building, C 2003
Hours: Monday – Friday from 9 a.m. – 5 p.m.
This is a general access laboratory and a classroom. The laboratory is available for general access when no classes are booked. Please check this link to see when classes are booked:
Labnet accounts are required for The Commons and CP 2003. Students who have a my.mun.ca account can generate their own Labnet account, on or off campus. Here is the link for Labnet account generation:
Students will have space on their home drive (network drive) for files and the files stored there can be accessed from any Labnet computer on campus. Printing is accessed on Labnet printers through funds students put on their student card.
Engineering Building, EN 2031C
Telephone: Drop-in centre only
During academic terms, our instructional assistants hold scheduled hours to give help with 1000- and 2000-level laboratory courses, and student assistants (senior computer science majors) are available who can help with non-laboratory courses at the 2000, 3000 and 4000 levels. All staff will review general concepts and address any difficulties associated with computer science course work.
Science Building, SN 4022
Hours: Monday, Tuesday, Friday, 9 a.m. – 5 p.m.
Wednesday, Thursday, 9 a.m. – 7 p.m.
30 iMacs with headsets and microphones; language and technical help during all open hours
Science Building, SN 4030
Hours: Monday - Friday, 9 a.m. – 5 p.m.
40 iMacs with headsets and microphones; academic and technical help during all open hours
The Digital Learning Centre (DLC) provides academic support to students in all Faculty of Humanities and Social Sciences disciplines, most frequently to those studying French or a second language such as German, Spanish, Russian, Italian and English as a Second language. The DLC offers exciting interactive practice facilities to students wishing to improve their written and oral skills. It is also used to teach subjects such as history, political science, sociology and geography. The Digital Learning Centre is equipped with large projection screens and software for technology-enhanced teaching and learning. Interactive websites linked to course textbooks and a variety of online exercises that students can do in this friendly and supportive environment reinforce what is learned in class.
Top five reasons to use the DLC:
- Get help while studying for arts courses
- Log time for academic work to fulfill the laboratory requirements of courses that have one
- Use the super-cool iMacs and headsets
- Speak with student staff who have gone on study abroad programs
- We offer technical support for all of our resources and it’s a quiet place to study!
The DLC’s software and adaptive technology help make learning easier, enjoyable and memorable. The DLC offers access to online resources for first year and beyond. We also offer conversation classes, which students find useful in helping them prepare for oral interviews in French, Spanish and German.
Try our facility today, our staff is always happy to help!
Arts Building, A 3077
Hours: posted each term
This help centre provides assistance with interpreting textbooks or course study guides, the clarification of textbook readings or lecture materials and offers help to students with assignments when approved by course instructor. Help is currently available only for Economics 1010 and 1020.
Engineering Building, EN 3076
Hours: Monday-Saturday (schedule posted each term)
Centre Co-ordinator: Adrian Dobre
This room and the computer facilities within are intended for students who are taking the first-year engineering courses – Engineering 1010, Engineering 1020, Engineering 1030 and Engineering 1040. Help is also available in support of mathematics, chemistry, and physics. Assistance is available from the centre’s co-ordinator and from senior engineering students who are assigned to offer help.
Science Building, SN 4049
Hours: posted each term
Telephone: 709 864 7636 (departmental office)
This centre is staffed by senior students. Hours of operation are announced each semester in all first-year classes, posted in the French corridor on the fourth floor of the Science Building, on the door of SN 4035 and in the departmental office, SN 4023. The help centre staff are available to help first-year and second-year students with specific difficulties in the study of French. On the first visit to the help centre, students should bring some samples of corrected exercises or tests so that the staff can see for themselves where students may be having difficulty. Help centre staff are not authorized to correct work intended to be passed in and marked by instructors.
Science Building, SN 3062
Hours: posted each term
Telephone: 709 864 8831 (departmental office)
The German and Russian Help Centre is open to all students enrolled in German and Russian language courses. The times are announced each term in all classes and posted on the departmental website. The centre is staffed by senior students. Tutoring is given on an individual basis and no appointment is necessary. In addition to help with written assignments and tests, the centre also offers conversation practice.
Queen Elizabeth II Library Hours*:
Monday – Thursday 7:30 a.m. – 11:45 p.m.
Friday 7:30 a.m. – 5:45 p.m.
Saturday 10 a.m. – 5:45 p.m.
Sunday 10 a.m. – 11:45 p.m.
Telephone: 709 864 7423
* Hours of operation are extended before and during the examination period and reduced between semesters and during Spring semester.
The Queen Elizabeth II Library (QEII) is the main library on the St. John's campus and is both an intellectual and social cornerstone of the university.
With five floors and space for 2,000 people, the library offers a multitude of areas for silent and quiet study, good meeting places and knowledgeable librarians to provide students with research help.
With the largest research collection in the Atlantic region and a dedicated team of librarians and library assistants, the library is a great place to learn how to access, evaluate and utilize a vast world of knowledge.
In addition to having a comprehensive collection of books and periodicals, the library offers an ever-expanding collection of online-based tools and resources that students can access from home, wirelessly from campus or by visiting The Commons, on the main floor of the QEII Library.
The Commons consists of a main lab and several additional specialized workspaces. The Main Lab provides access to the Internet, research, word processing, and general computer usage.
The Digital Media Centre has the same capabilities as the main lab with the addition of graphic design and video editing programs, document scanning and colour printing.
The Commons Classroom on the main floor of the Library is available as an area of silent study when no courses or classes are scheduled. Students can take advantage of all the programs offered at the main lab in a noise-free environment.
The Assistive Technology room is a single use room that can be booked in advance for students who require programs such as Kurzweil 3000 and Dragon Naturally Speaking.
The Teachers Legacy Rotunda is located under the clock tower in the Munnels. This space is designed to be a collaborative workspace with plenty of comfortable seating and three specific collaboration stations.
The library system on St. John’s campus also includes:
- Health Sciences Library, Health Sciences Centre
- Dr. C.R. Barrett Library, Marine Institute
- Education Library, Education Building
- Music Resource Centre, Music Building
All libraries and resource centres have extensive collections, accommodating hours and expert assistance to help students find the information needed for their studies at Memorial.
Mathematics Building, HH 3015
Hours: Monday - Thursday, 10 a.m. – 4 p.m.
Friday, 9 a.m. – 1 p.m.
Telephone: Drop-in centre only
The Mathematics Help Centre is open on a drop-in basis for students taking Mathematics 1000, 1050, 1051 and 1090. Students are welcome to drop in with questions on lecture topics or sample problems. Tutoring is given on an individual basis and no appointment is necessary. Text and electronic resources are available.
Chemistry-Physics Building, C 3071
Hours: Monday - Friday, 9 a.m. – 5 p.m.
Telephone: 709 864 8899
This centre is designed specifically for first-year physics students and is staffed by professors, assistants and physics majors. The staff schedule is posted at the beginning of each semester so students can check when their professor is scheduled to work.
Science Building, SN 2053
The Commons, Queen Elizabeth II Library
Hours: Posted each term
Telephone: 709 864 3168
Facsimile: 709 864 4000
The Writing Centre, a free university-wide service managed by the Faculty of Humanities and Social Sciences, is staffed by tutors who will guide students through stages of the writing process. Whether you need help getting started, editing or creating a bibliography, the Writing Centre staff is happy to help. For students outside the St. John's area taking distance education courses, tutoring is available online. For additional information or to make an appointment, please contact the centre.
The ARO is responsible for providing support services to Aboriginal students. The office also works to advocate and educate the general university population regarding inclusion of our unique Aboriginal peoples found within our province.
Got questions? Get Answers! We can point you in the right direction for questions regarding student life at Memorial.
The university Bookstore is the one-stop shop for all course materials and supplies for academic success. Orders can be placed through the bookstore website for books, clothing and giftware. Orders are shipped worldwide.
The following services are provided by the Bookstore:
- sale of new and used books, medical and reference books, e-books and digital access codes
- rental of textbooks
- sale of stationery, supplies and quality backpacks and bags
- sale of departmental jackets for groups and individuals
- sale of university graduation rings
- sale of non-crested giftware, greeting cards and a variety of convenience items
- rental of convocation robes and hoods for photos
Tours are available to students in senior high school or to individuals attending in the next two years. Tours are offered in the mornings or afternoons on Mondays, Wednesdays and Fridays and are not available on weekends or statutory/University holidays. Friday tours often book up fast, so be sure to request your tour as early as possible.
Through a campus tour students can: explore campus buildings and facilities, visit the Academic Advising Centre, meet with a faculty member, and get information on our on-campus residences.
CDEL offers career support and guidance. Services are for students and alumni. Students can meet with a career advisor, attend a career-preparation workshop, or stop by one of the many special events hosted on campus.
Chaplaincy at Memorial University is a ministry to the whole university community – students, staff, and faculty – and all faiths. The intent of chaplaincy is to build a community on campus in which students can share their faith and explore spirituality together, as they continue to grow spiritually.
Food services on Memorial University’s St. John’s campus include food court, café, cafeteria, vending, catering, and residence dining options.
The mission of the Glenn Roy Blundon Centre is to provide and co-ordinate programs and services that enable students with disabilities to maximize their educational potential and to increase awareness of inclusive values among all members of the university community.
The centre serves prospective and current students on the St. John’s Campus whose disabilities involve mobility, vision, hearing, learning (disabilities), chronic illnesses or mental health. Support is also provided to students with documented temporary illnesses and injuries.
New students are encouraged to contact the centre at least six weeks before registration to discuss their accommodation request. Delays in notifying or disclosing a disability for which accommodation is sought may result in an accommodation request not being processed in time for the commencement of the term or course in which the accommodation is being sought.
The Internationalization Office works to enhance the university experience for students here and abroad and to position Memorial’s students, faculty, researchers and staff for global success. The office provides a variety of international student advising services, supports the Memorial community in travel outside of Canada, oversees Harlow Campus activities, and also connects and consults with provincial, regional, national and international bodies on international issues.
Lockers are available at an annual rental fee of $20 (with partial refund if locks are brought back before the end of the academic year). Students can get a locker at Answers, located in the University Centre, UC3005. Lockers are available at the following locations:
- Main Tunnel
- Engineering Building, (first floor)
- Education tunnel
- Skywalk (Between the Science and Arts Buildings)
University Centre, UC 4023
Hours: Monday – Friday, 8:30 a.m. – 4 p.m.
Closed for lunch: 12 – 1 p.m.
Telephone: 709 864 7597
Facsimile: 709 864 2087
The Student Health Service Office operates a medical clinic on the St. John’s campus. The doctors and nurses have many years of experience in providing comprehensive health care to students. If you have a significant illness or disability, please bring a copy of your medical records with you when you come to the St. John’s campus.
Student Residences provides both on and off-campus housing services and resources for students, as well as summer accommodations for students and visitors. Residences located on campus include traditional residence halls (Paton College), suite style (Macpherson College), and Burton’s Pond Apartments. Supports and programming for students living in residence are provided through Residence Life.
Student Support & Crisis Management (SSCM) provides comprehensive support when students need it most.
Family physicians, nurses, psychologists, counsellors and a psychiatrist are available to provide rapid access interprofessional primary health care and to assist students in taking responsibility for their own health and well-being.
Programs and supports include the diagnosis and treatment of physical and psychological illness, support for study skills development, career assessment and counselling, the activation and maintenance of wellness and the promotion of health education. The centre also serves as a training site for advanced students in a number of helping and mental health professions.
As a first-year, first-semester student, you will be assigned a faculty advisor. Your advisor can help you make informed decisions when selecting courses and degree programs. Advisors act as referral agents, directing you to the appropriate person/department should you require information or services beyond their areas of expertise. The manager, Academic Advising, co-ordinates faculty advising and is available to all students requiring academic information, and is located in the Office of the Registrar, AS 277. Contact: firstname.lastname@example.org or toll-free at 1 866 381 7022. Any student who is not assigned an academic advisor by the end of the first week of classes should contact the Office of the Registrar, AS 2 7 7 or call 709 637 6298.
You will have access to modern computer labs and appropriate software around the Grenfell Campus. Wireless access is available, and has been recently upgraded, giving students the freedom to access the Internet from anywhere on campus, including residence and chalets. You will need to set up your Grenfell Campus computer account, which gives you access to all on campus services: email, web, SharePoint, wireless computing, printing, etc. You can create this account online once you are registered for a course. For more information, please visit:
www.grenfell.mun.ca/computing or contact the helpdesk at 709 639 2049, or through email at email@example.com.
The library is a multimedia learning resource and information centre, with a collection of more than 150,000 books, eBooks, scholarly journals, DVDs and streaming film and audio collections. Grenfell Campus students also have access to over one million resources available in other Memorial University libraries. We offer students access to emerging technologies, including eBook readers and iPads and other equipment necessary to their studies like digital voice recorders, scientific calculators, portable DVD players and more.
The Information Commons provides computers to access the library's online resources, the Internet, and printers. Students can also bring their laptops and use the campus wireless network. We have a wide variety of study areas as well as group study rooms. During exam periods, the library offers late-night hours and free coffee and healthy snacks to students. Help is always available, in person or through our chat reference service, which enables students to chat live with library staff online.
Grenfell Campus is equipped with a state-of-the-art computerized language lab, using the system CAN 8.
Academic support programs and services at Grenfell Campus are offered through the award-winning Learning Centre, a one-stop shop for academic support at Grenfell Campus. The centre also operates the Summer Bridging Program as well as a number of programs and sessions designed to teach students the academic skills that they need to succeed at university, such as time management, note-taking and study skills strategies. The centre offers free help in mathematics and writing as well as peer tutoring in most disciplines. The Supplemental Instruction (SI) Program, an academic assistance program where student leaders organize and facilitate study sessions in high risk courses, is also available.
Student Services provides a variety of services to the Aboriginal student population attending Grenfell Campus. The Student Affairs Officer-Aboriginal Affairs assists and/or refers students on matters related to: admission requirements, adaptation to an academic/urban environment, and connections with the Aboriginal community on and off campus. Activities are organized on campus to raise awareness about Aboriginal cultures and develop opportunities to engage Aboriginal students in life at Grenfell Campus, and an Aboriginal peer mentoring program is available. Contact firstname.lastname@example.org for more information; visit ‘Grenfell Aboriginal Affairs’ on Facebook, and check out our weekly “Striver”.
Grenfell Campus Bookstore is located on the main floor of the Arts and Science Building. When buying textbooks it is usually a good idea to wait until after your first class to be sure that you are buying the correct books for your course section.
In addition to new and used books, textbooks and course supplies, the bookstore also carries a large selection of art supplies, frames, stationery, greeting cards, toiletries to meet your daily needs, crested items and clothing, as well as a multitude of other items for your convenience and pleasure. Check out our general book selection for your own leisure reading and gifts and our reference section to aid your studies. Students should retain receipts for income tax purposes.
Campus Enforcement and Patrol (CEP) is the security force for Grenfell Campus, Memorial University. They are responsible for the safety and security of students, faculty, staff and guests and for the security of Grenfell Campus property.
In case of an emergency call 709 637 2888.
The best way to discover more about campus life is to arrange a tour. Campus tours are available for individuals as well as groups. To arrange a tour, please call the Office of Student Recruitment at 709 637 6269, toll-free at 1 888 637 6269.
The Learning Centre provides students with career assistance, labour market information, resumé and job strategies assistance, employment connections and experiential learning opportunities. More information is sent out weekly in “The Learner”.
Grenfell Campus has a full time registered psychologist and a part-time counsellor who provide individual and group counselling for a variety of mental health concerns free of charge to students. Counselling services is located within Health Services in the Bennett Wing of the Arts and Science Residence. Appointments can be made in person at the Health Services Reception (AS 243), by calling 709 637 7919, or emailing email@example.com.
Psychoeducational assessments for learning disorders are also available through counselling services on a fee-for-service basis.
Nursing students should consult the nursing student handbook for additional information about the part time counsellor located at Monaghan Hall who works exclusively with nursing students.
Grenfell Campus students in need of food are welcome to access the emergency student food bank in the Arts and Science building AS 114. The food bank is accessible Monday to Friday, 8:30 am - 4:30 pm (subject to the availability of volunteers). Students are required to bring their student IDs. For more information, contact firstname.lastname@example.org
The Grenfell Campus Student Union is the students’ voice in all issues that affect the student population. It organizes activities and services to enhance the educational, cultural, environmental, political and social conditions of its members.
The GCSU also offers the student body many services including a comprehensive health plan, optional dental plan, clubs and societies and special events.
Health Services, Grenfell Campus provides students with access to a variety of allied health services, such as physiotherapy, chiropractor, massage, pedorthics, and dietitian. The recent addition of Counselling Services and an on-campus outpatient/walk-in clinic model has enhanced the availability of primary health care services for students. In addition, through a partnership with the Western Regional School of Nursing, Grenfell Campus offers a wide range of events designed to promote healthy living. Health Services in located in AS243, Bennett Wing.
Student Services offers a number of programs and services for international students. New international students will receive an arrival guide, which will assist with their transition to Canada and specifically Newfoundland and Labrador. Airport pickups can be arranged, and students are encouraged to communicate through the Facebook group set up for incoming international students prior to arrival. In addition, workshops, social events, and activities are offered in order to allow international students the opportunity to meet other students, get involved in the community and experience Newfoundland and Labrador culture.
Grenfell Campus participates in the National Student Exchange (NSE) program, which allows students to pay Memorial University tuition while studying for a semester at one of the NSE’s member universities in the United States and Canada. Grenfell Campus students have chosen to experience university life in such places as Oregon, Mexico, West Virginia, Florida, New Mexico and Hawaii, just to name a few.
The first week at university can be confusing and intimidating for new students. Student Services and the Grenfell Campus Student Union co-ordinate an orientation program throughout the whole month of September to help students adjust to university life, become familiar with the campus, have fun, and make new friends.
Student Services hosts a parent orientation which includes campus tours, as well as various presentations and seminars. This program provides parents and guardians of first-year students with useful information on services and supports available at Grenfell Campus. Parent Orientation enables parents to be helpful and supportive in students’ transition from high school to university. An information package about parents’ orientation will be sent to parents prior to the beginning of the Fall semester.
Grenfell Campus offers a distinctive program of recreation and wellness activities that contribute to the well-being and personal and social development of students. The campus has a 25-metre pool and a double gymnasium. Students at Grenfell have the opportunity to participate in a variety of different recreation programs, such as: intramural sports, water aerobics, step aerobics, yoga, downhill skiing, and curling. Students also have access to a fitness centre (which includes cardio equipment, weights and squash courts), skating, hockey and a walking track. Students may purchase a recreation pass in order to participate in these activities. Check out our website for more information www.grenfell.mun.ca/student-services/recreation or call 709 637 6232.
Competitive sport is growing steadily at Grenfell Campus. With a newly-renovated gymnasium, weekly strength and conditioning sessions and an increase in travel throughout Atlantic Canada to compete, our basketball and volleyball teams are building their reputation as university level programs. Grenfell Campus has also increased its sport offerings in the last year to include cross country skiing and swimming, which will train with the Blow Me Down club and Corner Brook Rapids respectively and compete in provincial competitions. For more information please check our website: www.grenfell.mun.ca/student-services/athletics, Twitter account: @GrenfellSport or call 709 637 7315.
Student Affairs and Services provide information about scholarships and awards, and financial assistance available through the Canada Student Loan Program. Most Memorial University scholarships are tenable at either campus of the university; however, a few major scholarships are specially designed for students attending Grenfell Campus. For more information, contact email@example.com.
Grenfell Campus aspires to be a barrier-free institution that provides equal opportunities to all students. If you need assistance or special arrangements because of a disability, please contact firstname.lastname@example.org prior to the beginning of the semester to ensure accommodations are in place for your arrival.
A number of part-time job opportunities exist around campus in various departments, including library, the office of Engagement, and Grenfell Campus Student Union (GCSU). As well, the Memorial Undergraduate Career Experience Program (MUCEP) enables students to work 40 or 80 hours per semester and provides valuable work experience for future employment. Job listings are posted at the start of each semester.
Grenfell Campus is a living/learning community, as approximately one-half of students live on campus. Students can choose to live in a residence hall or in a chalet apartment. In the residences, all rooms are single with every two rooms forming a suite, in which two students share a fridge and bathroom. Each floor has a kitchen/lounge where students are encouraged to prepare meals and enjoy each other’s company. There is also a small food court on campus where students can purchase meals. The residences are equipped with a laundry facility, and every residence bedroom is wired for Internet and digital telephone service. There are residence assistants (RAs) on each floor who are responsible for students on that floor. The RAs, together with the Residence Councils, develop numerous social and educational programs and activities throughout the year.
Each of our chalet apartments provides accommodations for four students. These chalets are usually reserved for students in their second year and beyond. Each apartment has a living room, kitchen and one and one-half baths. Like the residence, however, each student has his or her own room. Individual phones and internet ports are also provided.
The online student housing application is separate from the application for admission to the university and students are encouraged to apply early.
Grenfell Campus offers a room guarantee to all new students who apply for residence by March 1 and who have been accepted or provisionally accepted to the university. A $20 application fee is required.
Note: Some other conditions apply. Students are encouraged to check the Housing website or contact the housing office: 709 637 6266 or email email@example.com.
For more detailed information or to complete an online application, visit:
The Grove is Grenfell Campus’ dining hall. The Grove offers both dine-in and take-out options and has a variety of entrées available, including vegetarian, vegan, and gluten-free options.
Optional Meal Plan
Students can purchase an optional meal plan online and top up existing Grenfell Campus meal cards at the campus dining hall. The Grenfell Campus (MUN) card will be used as a declining balance card. The balance of the card will decline with each purchase in the same manner as a gift card. Meal plan purchases of $1000.00 or more in a single transaction are HST (13%) exempt.
For example, students will save $130.00 on the purchase of $1000.00 meal plan. For more information, please visit: www.campusgrove.ca
Volunteering is an excellent way to improve your resumé and volunteer experience is a requirement for acceptance into many academic programs, including education, social work and medical school. For more information on campus and community volunteer opportunities, please see the weekly “Striver” email from Student Services.